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The Hesburgh Libraries of Notre Dame uses the LibQUAL+ survey instrument developed by the Association of Research Libraries (ARL) to measure library user’s perceptions of the quality of service and to identify the most important areas of improvement for our users. The Libraries first participated in LibQUAL+ in Spring 2002 and then again in 2006. The goals of LibQUAL are to enable the Libraries to:

  • Foster a culture of excellence in providing library service to our users.
  • Help the Libraries better understand user perceptions of the quality of library service.
  • Collect and interpret library user feedback.
  • Respond to user needs and expectations.

2006 LibQUAL+ (Summary)

2002 LibQUAL+


Association of Research Libraries


Page Updated 14 August June 2006