Academic Outreach and Engagement Program

Program Director: Cheri Smith

Ask a Librarian e-Reference Shelf FAQs Research Guides By the numbers FY 2012-2013


Frontline Services Mission
We believe all our customers deserve outstanding service.  We are committed to supporting your academic success by delivering a customized experience that is prompt, courteous and in a positive manner that satisfies your needs and exceeds your expectations.
We are proud to be I-R-I-S-H.
  • Investigate problems and arrive at the correct answer… be proactive and creative in problem solving
  • Remain respectful and courteous of others at all times
  • Instruct users on our services by having trained and skilled staff
  • Seek to continually improve one’s knowledge and expertise
  • Help our users by listening carefully
Teaching & Research Services Mission
AOE Teaching & Research Services enriches the University of Notre Dame experience by helping our community become active participants in the creation, use and pursuit of knowledge. In collaboration with the campus partners, our mission is to enhance learning, facilitate research, and enrich the student and faculty experience at Notre Dame by:
  • actively engaging users through library instruction and workshops,
  • providing point of need research assistance by assessing the information and research needs of individuals and providing connections to library resources, as well as subject specialists, teaching faculty, and community resources,
  • developing the abilities of students to find, use, and evaluate information while integrating active learning skills that will benefit lifelong learning,
  • participating in the creation of inviting and effective virtual and actual learning spaces,
  • developing increasingly effective reference collections in all formats to guide users through a variety of research processes, and
  • developing high impact initiatives and programs.

Frontline Services Staff

Circulation Services

Morton, Tracey | Manager, Frontline Services

Clark, Kristie | Library Assistant II

Enyeart, David | Library Assistant II

Feirick, Susan | Library Assistant II

Ferraro, Kim | Library Assistant III

Kambol, Nancy | Library Assistant I 

Price, Rebecca | Library Assistant II

Vande Walle, Abby | Library Assistant II

Stacks Management & Document Delivery

Taylor, Clara | Supervisor, Stacks Management

Andrzejewski, Sharon | Library Assistant II

Bernhard, Debbie | Library Assistant I

Chlebek, Janet | Library Assistant I

Ford, Charlotte | Library Assistant I

Makinen, Dana | Library Assistant I

Teaching & Research Services Staff

Teaching & Instruction

Morgan, Leslie | Manager, Teaching & Instruction

Bayard, Laura | Outreach Services Librarian

Mak, Collette | Librarian

Zeiger, Michael | Library Assistant III

Research & Consultation

Smith, Cheri | Program Director

Doversberger, Lin | Library Assistant III

Havert, Mandy | Graduate Outreach Services Librarian

Jones, Sherri | Librarian

Sharp, Linda | Reference Librarian (Retired 5/13/14)



April 21, 2014